| Theme | Definition | Codes (Sub Themes) | n |
| Communication Barriers | Elements that affect the quality of communication negatively | Psychological causes (anxiety, stress, lack of self competence, shyness, fear, excitement) | 20 |
| Being misunderstood | 18 | ||
| Inability to receive feedback | 13 | ||
| Inappropriate conditions/environment Receiver’s characteristics (language, culture, prior knowledge, biases etc.) | 10 6 |